Customer User - Portal Usage Help


How To
  1. Please visit www.cranesville.com/portal and enter your Account # and Password as provided to you by a Cranesville representative via email.
  2. Upon successful login, please review your current collection of Invoices and Statements noting the calculated totals for both document types, at the top, bottom, and header of page.
  3. The data table is searchable and sortable for those Customers with many such documents. You may also page through your records with the arrows at bottom-right of the data table.
  4. You may mark an Invoice or Statement as Paid or Unpaid by clicking the corresponding link next to each record in the data table. This action will add or subtract the total for reference only.
  5. You may also click the "Download as PDF" link to retrieve a printable document of either an Invoice or Statement.
  6. Upon opening a PDF view, your web browser may offer a download box to either open or save the generated PDF or open the PDF in frame.
  7. If you have any questions while using the portal, please click the "Help" link in the page header to contact a Cranesville representative via email.
  8. Also, please be aware that you will receive email notifications regarding your personal mid and end of month bills.
Payment
  1. Must be remitted with a copy of the Invoice(s).
  2. The check reference number must include the Invoice(s) number paid.
Contact
Email:
Call:
  • Credit - 518-684-6158
  • Accounts Receivable - 518-684-6148